Are you experiencing any issues with Zillow Data Exporter?

Troubleshoot issues with Zillow Data Exporter by following the steps outlined below.

Make sure you have access to internet

To be able to use a browser extension, you will need access to the internet.

Is your internet connection working?

Try going togoogle.comand see if you can see the Google search bar.

If you can, then you have a working internet connection.

If not, try restarting your router. If that doesn't help, try connecting to a different network.

Make sure that Google Chrome is up to date

To be able to use a browser extension, it is usually recommended that you keep your browser updated to it's latest version.

Try going toyour Chrome settings'page (chrome://settings/help)and see if there is an update available.

If there is, you can update your browser and try to use the extension again.

If that doesn't work, try restarting your browser.

If it still fails, then have a look at the other sections on this page.

Make sure that

Zillow Data Exporter

is up to date.

Usually when a new version of

Zillow Data Exporter

is released, Chrome will automatically update it. However, sometimes, it may not happen.

If you believe that the extension is not updating, then you can try to update it manually. We wrote a

blog post

explaining how to do this.

If that doesn't work, feel free to contact

You can also watch the video below to see how to update the extension.

Follow along the troubleshooting video

Make sure that that Zillow.com is working

It is always possible for Zillow to be down. (That is completely offline and therefore inaccessible)

Try going onZillow.comand see if you can see the search bar.

If Zillow does not load, we suggest you try again in 10 minutes and see if the problem is fixed.

Read the detailed troubleshooting guide

If you still can't get the extension to work, then you can try to read the troubleshooting guide.

The guide will walk you though the most common issues that you can encounter while using the extension.

Read the troubleshooting guide

here